All Systems Operational

APIs Operational
JSON Operational
SOAP Operational
Services & Apps Operational
Plaza Operational
Smart Checkout Operational
Lightspeed Operational
Webhooks Operational
Payouts Operational
SFTP Operational
MyBuckaroo Operational
Point of Sale Operational
Processor Operational
Payment methods Operational
iDEAL Operational
Paypal Operational
Bancontact Operational
Mastercard Operational
Visa Operational
AMEX Operational
Apple Pay Operational
EPS Operational
Belfius Operational
Tinka Operational
KBC Payment Button Operational
iDEAL QR Operational
Pay Later Services Operational
Riverty Operational
Klarna Operational
In3 Operational
Billink Operational
Giftcards Operational
Giftcards (Intersolve) Operational
Fashioncheque Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled maintenance – Buckaroo Payment Engine Sep 28, 2026 06:00-07:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Sep 24, 2026 - 06:37 CEST
Scheduled - On Monday 28 September 2026 we will carry out a planned major upgrade of the Buckaroo Payment Engine (BPE). The maintenance window runs from 06:00 to 07:00 CEST.

Expected impact: We expect ECOM transactions to be unavailable for about 15 minutes, between 06:00 and 06:15 CEST. For the rest of the window, services should run normally. We have kept the remaining time as a safety margin. Payment attempts made while processing is paused may fail and can be retried once service has resumed.
We will post updates here when the maintenance starts and when it has finished.

Sep 24, 2026 - 06:36 CEST

Sep 25, 2026

No incidents reported today.

Sep 24, 2026

Resolved - This incident has been resolved.
Sep 24, 17:52 CEST
Identified - There is an issue with the iDEAL availability of Rabobank.
Users could experience issues when paying with iDEAL.
We will provide updates as they become available.

Sep 24, 17:16 CEST

Sep 23, 2026

Resolved - This incident has been resolved.
Sep 23, 15:28 CEST
Identified - Since 00:00 CEST today, some merchants have been receiving the same automatic report several times, in some cases every minute. At 07:55 CEST we paused automatic report delivery, so no new duplicate reports are being created.

We have identified the cause and are working on a fix. Scheduled reports may be delayed until then, and a few duplicate emails still in the queue may yet arrive. Payment processing and payouts are not affected. We will post another update once automatic reporting is working normally again.

Sep 23, 09:20 CEST

Sep 22, 2026

No incidents reported.

Sep 21, 2026

Resolved - This incident has been resolved.
Sep 21, 17:17 CEST
Update - We are continuing to investigate this issue.
Sep 21, 17:08 CEST
Investigating - There is an issue with the iDEAL availability of Rabobank.
Users could experience issues when paying with iDEAL.
We will provide updates as they become available.

Sep 21, 17:05 CEST

Sep 20, 2026

No incidents reported.

Sep 19, 2026

Resolved - This incident has been resolved.
Sep 19, 11:38 CEST
Investigating - We are currently experiencing a delay affecting today's POS payouts.

We are actively investigating and are working to resolve this as quickly as possible. A further update will follow as soon as more information is available. We apologize for any inconvenience.

Sep 19, 09:33 CEST

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

Completed - The scheduled maintenance has been completed.
Sep 13, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 00:30 CEST
Scheduled - Triodos Bank has scheduled maintenance that will affect its availability for iDEAL during the time period indicated.
Sep 7, 14:23 CEST

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Resolved - The issue affecting today's POS payouts has been resolved. The delay originated with one of our external partners and has now been corrected.

Our external partner has confirmed that payments will be executed, and the outstanding payouts are being processed. No further action is required on your part.

We apologize for any inconvenience caused and thank you for your patience. Should you have any questions, please do not hesitate to contact us.

Sep 11, 17:11 CEST
Investigating - We are currently experiencing a delay affecting today's POS payouts. This issue originates with one of our external partners, and as a result not all scheduled payouts have been fully processed.
We are actively investigating together with the partner and are working to resolve this as quickly as possible. A further update will follow as soon as more information is available. We apologize for any inconvenience.

Sep 11, 09:24 CEST